Klein Sucks Customer Reviews and Feedback

From Everything.Sucks

Klein Tools is an American company based in Lincolnshire, Illinois that manufactures hand tools. The company is known for its popularity with workers in the electrical and telecommunications industries. Lineman's pliers are often called "Kleins," an example of a trademark.

A former employee said this on Indeed "Senior management at Klein still practices the agent art of nepotism to the extreme. Individual employees lives and families, income, and professional careers have been, and still are, being continuously destroyed without any sense of reason except for the company's petty self image and reputation. They are also practice age discrimination bias. The company does not now, or have they ever, dealt with their employees with compassion nor are they concerned with basic employees legal rights. A classic example of a toxic place to work infected with all of the worst kind of personnel imaginable. Look elsewhere. You will be glad you did!".

Reviews

Tell the world why Klein sucks!
CLICK TO RATE

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.

Refresh

Enter Code

Corporate Credit and Collections Manager (Former Employee) says

"Senior management still practices the agent art of nepotism to the extreme. Individual employees' lives and families, income, and professional careers have been, and still are, being continuously destroyed without any sense of reason except for the company's petty self image and reputation. They are also practice age discrimination bias. The company does not now, or have they ever, dealt with their employees with compassion nor are they concerned with basic employees legal rights. A classic example of a toxic place to work infected with all of the worst kind of personnel imaginable. Look elsewhere.... you will be glad you did! Cons: Looking elsewhere!"

Packer (Former Employee) says

"This place sucks poor management including the office plant manager and the team lead These people are rude and very racist I will never work for this company again"

Assembly Worker (Former Employee) says

"Co workers were nice and helpful but management was rude and had attitude and they refused to help you if you ask. If you did ask for help they assumed that you were stupid and that you were overwhelmed. Cons: Short breaks hot"

A little bit of everything (Former Employee) says

"We had a "market adjustment" from what they call it and turns out if they dont want to pay you they give you a "performance review" with one point under to not get the raise . I worked a level 3 job and after talking to numerous supervisor and upper management still nothing was done. Its a revolving door of people. All the employees are so unhappy. You only move up if your friends with someone. Ive talked to hr as well and nothing was written up... its like nothing ever happened. As long as they can save them selves thats all they're worried about. STRESSED OUT IS ALL I GOT FROM THIS PLACE. Cons: Everything.... health care is expecive. Doesn't pay well for what you have to deal with"

random (Current Employee) says

"basically if you are friends with a "supervisor" you work your way up the ranks. On job postings level one through four all list the exact same job description with a dramatic change in pay. Don't bring your resume or worry about experience because they go by word of mouth. Cons: pay sucks, management without general education, and leadership closes their eyes to friends"

CNC Programmer (Former Employee) says

"Bottom line Trust me you dont want to waste your time. Family owned and operated. They don care about people and they don't care about there health and wellbeing. If you are unemployed I guess its worth it while you look for something better. But don't get too comfortable because it won't last. This is a hi-tech factory with old sweatshop mentality. Slave type of mentality. When I lost my job I found out over the phone with a call from the owner's daughter telling me I was fired. Very personal. Cons: You name it you got it"

Manufacturing Team Member (Former Employee) says

"I liked working here in the beginning, but soon realized it wasn't what i thought it would be. In my 4 years there i went through 7 supervisors and 2 plant managers. Management got rid of all the original supervisors that moved down here from Chicago, including one of the best ones based on lies told about him. Management changed quite a bit and was changing again right before i left. They're developing a high turn over rate, don't listen to their employees and hardly promote from within. I only saw a few people get promoted and it was the SAME guys every time. And it was always guys. They tell you what you WANT to hear but don't follow through and never get in a hurry to do anything. All they care about is production and numbers. If all you're looking for is a paycheck then it might work for you, otherwise keep looking because you won't get anywhere at this company. It took me 4 years to get where i was and that's ONLY because i had 2 good supervisors- one of which was the one that was wrongly terminated. Klein is great at getting people in but losy at keeping them. There's way too much favoritism and politics at this company. Cons: Not much promoting from within"

Prefer not to say (Current Employee) says

"Micro management, college degree valued above actual working knowledge of job, complete disregard for family and emergency that arise in every day Life, impossibly high standards that are constantly changing making it impossible to succeed, benefits are ridiculously expensive, live healthy be well goals to reduce cost by a micro fraction are unreasonable, ran very much like a union, and not in a good way. Cons: Short breaks, expensive insurance, poor managment"

North East District Sales Manager (Former Employee) says

"Family run company that’s been around for a long time. This place is a Sales person meat grinder, you’re on the road about 75% of the time, there is no team atmosphere and I’ve seen people crush their goals and be fired for not submitting their expense reports. They have been in business a long time and don’t know their territories."

Packaging/Shipping (Former Employee) says

"I have nothing good to say about this company. It was all bad from Cons: Everything"

Purchasing Manager (Former Employee) says

"The overall company was average, nothing to be too excited about. It's a good place to start and learn but unlike a lot of others companies now they are offering more possibilities and a better work life balance. Cons: No free snack or lunches, even occasionally would be nice. No work from home options"

Can't discuss at this time (Former Employee) says

"Structure is lacking. Plant is micromanaged unless your friends with the "team leads" or supervisors. I say this because all I know is structure coming off 7 years enlistment in the military Cons: You see my con"

Material Handler (Current Employee) says

"The company expects 12 hour days as management works 8 or less. One office person sleeps half the day in his office and no one knows what he actually does. Supervisors are good but no much above that."

Anonymous (Current Employee) says

"Management is very new and no structure within the company. Pay is okay for a person with no experience in the workforce or little experience. Not a job for anyone with above entry level work experience. Company will compromise defective tools to send to suppliers just to meet the demands of the customer. Co-workers are easy to get along with. Klein tools is easy money nothing hard expected out of anyone, nothing challenging about any position within the company under upper management. Company is no tobacco/smoke free on company premise. They are a Gun free zone and Health insurance is very high due to being based out of Chicago Ill. Cons: Everything"

assembly (Former Employee) says

"Terrible place to work. The mangement is totally focused on traditionals styles, and coercive mangemnt tactics. They never look at the positive, only the negative. you are never told you are doing a good job, they only notice if you make a mistake. They exploit the system, bringing in a never ending revolving door temporary employees, because they're too cheap to hire regulars. You could possibly get full time there, if a person wanted to stick around long enough, Expect at least two to three years. Cons: everything"

Ingenierio en diseño (Former Employee) says

"aprendí a desarrollar conocimientos para la solución de problemas, Cons: falta de entrenamiento"

Dont want to say (Former Employee) says

"I agree with the other reviewer, they do have a back biting type atmosphere. I myself did not work out so I was fired over the phone. My supervisor supervised me over the phone. Micro manage me maybe a better way to put it. I thought it would be a good place to work but something inside me said to stay away. The people in the manufacturing seemed really nice but in the office area cut throat all the way. Cons: Getting fired over the phone says it all."

Engineer (Former Employee) says

"Without a doubt the most politics I've ever experienced at an employer. Lots of backstabbing. Antiquated systems and processes. Cons: no advancement opportunity, employees not well respected, poorly managed"

Picker (Former Employee) says

"i loved my job, was so dedicated to my job made, sacrifices for my job but lost all that because of one mistake that could be corrected.... all my documentation where correct but one documentation had an year error then they fired me even after i told them it was an error so disappointing..... really cant ever forget that Cons: unskilled recruiters"

Manufacturing Team Member (Former Employee) says

"klein tools does not value your opinion or safety or quality. only numbers matter. low pay is included. management is from chicago. different culture. turnover rate for employees is un real, i started imy badge number was in the top 40. when i left after 5 years later the badge numbers were over 1400. unreal. the hardest part of the job is the heat and putting up with micromanagement, i learned not that production numbers were more valued than quality at this company, Cons: managemement has no care"

Former Employee - Operations says

"I worked at Klein Tools full-time for more than a year Cons: This is the worst run company from an operational standpoint than any other company I have ever worked for. Management does nothing except talk out of both sides of their mouth. Do NOT even consider taking a job in Customer Service or the Credit/Accounting Department. HR does nothing either, so don't bother to escalate anything. It was, by far, the worst experience of my career. Management is ALLOWED to bully you, criticize you, curse at you... all while they do NOTHING and their employees suffer daily. I have never seen employee turnover at such a high rate but it is no surprise why. Once again, HR should recognize this and put two and two together with the many complaints they receive about these Managers and Directors. I saw first hand lying, stealing, and mistreatment of employees from management, things that you don't think exist in the workplace in the modern age we live in. Nothing will change until the dinosaurs retire and they they replace key people in HR. Get a job anywhere else but here. Trust me on this."

Former Employee - Anonymous Employee says

"I worked at Klein Tools full-time Cons: Unprofessional corporate leaders that like to micromanage."

Former Employee - Anonymous Employee says

"I worked at Klein Tools full-time for more than a year Cons: Klein Tools is an established company with some nice family values, however, if you're not a Klein you shouldn't waste your time. There are some great people who work at Klein but sadly their hard work goes unnoticed because management takes credit for their ideas. Overall the management team (managers, directors, VPs, and above) is made up of a fairly lazy group of men who sit back and burn out their team members with unrealistic goals and timelines. The HR department is sadly stuck in the stone age and they haven't made any necessary changes to keep up with the employment trends. Yes, they added a ping pong table to appeal to the millennial crowd, but how about adding more valuable benefits that employees will appreciate (student loan assistance or work from home). No vacation time is given during the first 6 months of employment and then it's accrued after that and almost impossible to plan ahead. This leads to additional burn out and turn over. They have unlimited sick/personal days but the second you take one it's automatically assumed you're either lazy or on a job interview and after, you're watched like a hawk. At the end of the day, Klein's culture doesn't promote a healthy work/life balance or sufficient growth opportunities due to poor senior management."

Former Employee - Sales says

"I worked at Klein Tools full-time for more than 3 years Cons: Poor management and leadership. They don't really care about their employees, only what you can do for them. Compensation is lower than industry averages. Never a clear direction and they constantly changes their minds while contradicting previous decisions made."

Current Employee - Team Leader says

"I have been working at Klein Tools full-time for more than 3 years Cons: High turnover, ZERO job security, Klein Family involved in everything you do, HIGH benefits, Corporate HR is sneaky and walks people out, people are not valued"

Former Employee - Machine Operator says

"I worked at Klein Tools full-time for less than a year Cons: Everything and then some. Poor and inexperienced management. No structure, low pay with high benefits. insurance based out of Chicago rather than Texas very high premium's ."

says

"I worked at Klein Tools for more than a year Cons: No team environment encouraged. NO loyalty to their employees. Horrible communication and back stabbing. If you "think" you're working hard, be prepared to stop dead in your tracks if you don't cya."

says

"I have been working at Klein Tools Cons: Toxic managerial don't allow workers to get better positions in the company easily. They prefer to hire temporary people for better positions to pay them minimum wage permited in Klein tools."

Former Employee - Anonymous Employee says

"I worked at Klein Tools full-time for more than a year Cons: Relabel if it is too hard to design in-house, poor long term planning skills from middle and upper management"

Former Employee - Senior Level Executive says

"I worked at Klein Tools full-time for more than 5 years Cons: The management is not open or honest with employees. The CEO has a stange obsession with Texas. The company pay salary grade is below average and the benfits have gone down hill."

Social Media

In The News